Yes I concur, these terms come to mind:

"When a contract creates a duty that does not exist at common law, there are three things the parties can do wrong:

• Nonfeasance is the failure to act where action is required — willfully or in neglect.
• Misfeasance is the willful inappropriate action or intentional incorrect action or advice.
• Malfeasance is the willful and intentional action that injures a party."

Misfeasance is also used with reference to the conduct of directors and officers of joint-stock companies. The word is sometimes used as equivalent to malpractice by a medical practitioner

I would say this situation fits the definition of Nonfeasance...and is an example of  egregious negligence/incompetence. The other two definitions would be difficult to prove...