I'm pretty sure that guy was a manipulator - look at how he wrote with exclamation marks!! And leaps of faith, and assumptions, and accusations against management with no basis in fact. He also mispelled words. Reminds of what some politicians do on Twitter. It is basically a formula to get people riled up, get upset, sell, and then someone always profits from this type of manipulation.
I am all for hearing a well reasoned, factual based, argument as to why Loop is a disappointment. Nothing wrong with that - but these days it is better to keep calm and let the facts speak for themselves before jumping to conclusions.