UPbook.com is an innovative software and phone system platform that helps medical practices turn their reception desk into an efficient revenue source, announces a new partnership with Far Out Solutions, a global IT and Managed Services Provider.

UPbook is a Front Desk Management Software for medical practices, that revolutionizes the way your team schedules appointments. UPbook’s ultimate goal is to create a five-star front desk by giving your team the tools they need to turn more conversations into appointments and wowing your patients with your level of service.

For more information, visit upbook.com

UPbook is Growing Healthcare Practices All Over The Country. The secret to UPbook’s success is enabling performance feedback, setting of targets and rewards, and full transparency into your Front Desk operations.

Plus UPbook software is fully integrated with UPbook Concierge which acts as your remote Front Desk, ensuring your patients always receive the highest quality service available.

Using UPbook results in greater scheduled appointments, efficiency, and bottom line profitability.

UPbook is the Receptionist and Telemedicine Software that dramatically increases your revenue and efficiency through improving your Front Desk's performance and workflow.

UPbook is a Front Desk Management (Telemedicine) Software for Medicine Practices, which revolutionizes the way you manage your appointments. It is an all-in-one front desk and receptionist software for Medicine practices that turn phone calls into appointments. UPbook’s ultimate goal is to transform your existing phone system into:

· A phone platform that grows the practice;
· A phone platform that drives greater efficiencies

UPbook helps to grow your business by doubling the call-scheduling rate and acquiring more clients for your practice. The platform is designed to help medicine practices turn more calls into appointments and to alleviate unwanted stress from the front desk. With UPbook’s unique integration of hardware and software solutions, you can enhance the efficiency of your front desk.

The leaderboard feature lets you track the performance of every individual on the front desk team separately - allowing you to take corrective actions (training or counseling) to adjust their performance. With UPbook's all-in-one phone system, you can cancel your expensive phone bills while growing your practice.

Don't wait to experience 10x-30x ROI! UPbook comes with an executive dashboard where you can record, review and scorecard the calls. It also provides details about the performance of your practice by identifying the number of calls on the basis of hours, days and weeks. Furthermore, it helps you track the outcomes of the call.

Hi, Dr. Michael Warren here. And I'll just do a very quick demonstration on the core of a book, you know, what is the main problem that it solves? And how will it really transform the growth of your practice. So the key problem that a book was designed to address is the black box of the front desk. So no matter how many new client new client or new patient calls that you generate, from goodwill, from referrals from word of mouth, if your front desk is not converting those calls into actually scheduled appointments, then that represents a huge amount of missed revenue and opportunity for you and your practice. And basically, you'll never be able to grow beyond the current growth rate that you currently are achieving. And furthermore, in certain industries, right now, you might be experiencing, you know, surge in demand because of the previous pandemic, however, that's going to die and die pretty quickly. And so you want to make sure you have the heart of your practice is still being able to grow. So at its basic form, the key is around this new patient, new client scheduling rate. So every new patient call that comes into your practice is identified in terms of who took the call. So for example, Robin, Tiffany, or Bonnie, and the rate at which that individual converts that call into an appointment. And so you can see here as an example, this is kind of pulled down here, there happens to be two Beth's, but Beth number one converts, you know, five out of every 10 people she speaks with, whereas Beth number two converts three out of 10 people. So it's quite a significant difference. In many practices, the top person will convert 80%, and the bottom person will convert 30%. So if you just have that top person answering more calls, it transforms the growth and profitability of the practice. So the initial premise and develop this is that if we show people the data, then they will self correct their behavior and improve the performance that proved to be absolutely false. So the next premises Well, we show people the data and we give them training that wow, that will really work. And that produced that was absolutely false, we'd see a quick blip in their performance, and that would not work. So the final key that was the transformational element is that if you show people the data, and then you set a target with a reward, bingo, then we've developed a long term motivation that really works. And so this practice came, and they would have had about a 40 to 45% of scheduling, right. So for example, they might have been getting 100 new patient calls a month, and getting about 45 new clients or new patients out of it. So they set a target of 80%. And you can see here we have a countdown. So that's about nine days left in the in the countdown. And how I came across this is when I initially tried to figure out the solution. Some practices were doing so well. And so I called the practice and I said, Hey, what are you guys doing? That's, you know, really transforming your schedule, right? And the manager would say, I am setting a target and running a reward. Ah, that's amazing. number of months later, I looked at their scheduling rate, and it had dropped. And so I'd say what happened. They said, Well, we were so busy, and I had to go get the gift cards. And you know, I just I just didn't have time to run it and it hit me. It's a target plus the reward and it's being able to provide that cycle of renumeration and reward very quickly. So what you're able to do with a book is you're able to schedule this, set the scheduling rate, set the duration, so this is typically on a 14 day period. And if your team hits this scheduling rate, so again, that's the number of new patient calls, they get converted into actual existing patients, then they get a reward. And so they get to go here, and it's all automatic, they get an email that says, hey, congratulations, you did it. And then let's just say it's 15 or $25, every two weeks, boom, this gets populated into the rewards, and they get to redeem that for any of these different gift cards. Now, some people will save it, because that's their type of personality, others will spend it immediately. And that doesn't matter. You know, that's up to the individual. That's, you know, getting the reward. But for you as the owner or the manager of practice, this takes the burden off of your shoulders, because now the team are hungry, the team are really trying to schedule those appointments. And those appointments are absolutely the only thing that standing between you and basically achieving those growth and profitability targets that you have in your mind in terms of where you want to be as a practice. Plus a book gives you a whole bunch of other just extra information such as when you're missing calls, rebooking opportunities, so these are calls that don't turn into appointments. So your team can call back these new patients say, hey, you gave us a call. Are you still in need of something? Can I help you in any way? A good portion of them will be no, but some will be say, Oh, I still have this problem. Do you have anything available over the next couple of days and you'll say absolutely. So up book single handedly will transform the growth and profitability of your practice and it's guaranteed to do that if you don't get an additional 36 patients per year. Doing this then your following year of using a book is entirely free, including your phone bill. I that will be covered by this as well. So any questions just let us know. And otherwise I'd love to be able to set this up in your practice. So you can see how this little thing just because of the the math and economics of it can have such a watershed impact on your practice. Cool. Thanks so much. tuckson Bye now.