1step, let me first wish you a Happy Thanksgiving right back.
Second, thanks a lot for your great words. We are actually saving all the testimonial posts and putting them into an online bookmark site for people to see. Yours just got added.
Requesting a HUB without nominating a team leader - It is in everybody's interests to start a HUB with a team leader whenever possible. Why? Because someone needs to be the catalyst of both information and people flow. HUB Leaders tend to have a following that creates an instant community.
Having said that, we will make exceptions. For example, if ABC Widgets just started trading yesterday and therefore is not mature enough to have formed HUB Leaders, it wouldn't make sense not to open up a HUB.
If a company is active, on the other hand, try your best to contact a forum leader by posting on that site, e-mailing them or sending them a private message. Given the state of discussion forums around the web, you'll be surprised at how willing most people are to switch to a high-quality alternative.
Thanks for the comments and question. Hope this answer helps.
Regards,
George