To ease the burden, Blizzard rolled back the Friday update, but the solution was not enough. A larger increase in traffic led to another interruption on Sunday.The situation turned sour on Monday, when Blizzard implemented fixes to Diablo 2's backup global database, and then attempted to change it. When the switch was made, it continued running its backup processes, but it was not able to handle queries from servers located elsewhere.

The issue was resolved on Tuesday, however another large number of concurrent players on the same day led to "degraded performance of the database," which database engineers are working to correct. The issue is so serious to the point that the Diablo 2: Resurrected team has brought in engineers from other areas of Blizzard to assist in fixing smaller issues while focusing in "core problems with servers."

"We have reached out to our third-party partners to offer assistance also," PezRadar said.

It is interesting to note that Blizzard's wish to preserve the authentic Diablo 2 experience in the remake is the primary cause of these issues. One "legacy service" in particular handles critical functions including "game creation/joining, updating/reading/filtering game lists, verifying game server health, and reading characters from the database."

It was redesigned and optimized for Diablo 2: Resurrected but remains rooted in 20 years-old technology, and is having a difficulties staying up to date with "modern game play."

"In 2001 there wasn't as many websites about the game of Diablo 2 'correctly' (Baal is available for XP and Pindleskin/Ancient Sewers for magical finds, etc.)," PezRadar said. "Today however, a novice player can search for many amazing content creators who can show players about how they can play in various ways.

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